Terms of service

Terms of Service

Welcome to Oorvia. By shopping with us, you agree to our terms of service, which are intended to create a transparent, safe, and enjoyable shopping environment for every customer.

When using our website, you agree to do so responsibly and for lawful purposes only. Fraudulent activity, misuse of services, or attempts to disrupt our platform are not tolerated. Oorvia reserves the right to cancel or refuse orders that appear suspicious or fraudulent.

We make every effort to ensure that product descriptions, specifications, and images are accurate and up-to-date. However, due to factors like photography, lighting, or manufacturer updates, there may be slight variations in color or details. While we work hard to minimize these differences, Oorvia cannot be held responsible for minor discrepancies.

Prices on our website are listed carefully and are inclusive of all applicable taxes unless otherwise mentioned. Promotions, discounts, and prices may be updated from time to time, and Oorvia reserves the right to make changes without prior notice. Payments can be made securely online or through Cash on Delivery (COD) where available. In certain cases, such as payment failures, product unavailability, or suspected fraudulent activity, orders may be canceled at our discretion.

Orders are processed within 24–48 hours for prepaid purchases and 24–72 hours for COD orders. Deliveries generally take 2–7 business days after processing, depending on your location. While we work with trusted courier partners to deliver on time, unforeseen circumstances such as weather delays, strikes, or festive rush periods may occasionally cause delays.

Our Return & Refund Policy, explained above, governs all returns and exchanges. By continuing to use our website and services, you acknowledge that you have read, understood, and accepted these terms of service. Oorvia reserves the right to update or amend these terms at any time, and your continued use of the website will signify acceptance of any such changes.